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Tuesday, May 15, 2012

Diablo III "Updating Setup Files" issue fixed!






Today is Diablo III Release date and most of us are so eager to play this game. I am so happy to get my copy to day, but I encountered some installation and downloading issue. But thanks to google and some people out there who helped me fix my game, I am able to play it now with no errors. For those facing this kind of problem I will provide the steps I've done:

For those having issue with “Updating Setup Files”:



Fix #1


Go to Control Panel > Administrative Tools > Services

Scroll down and find “Secondary Logon”

Right Click > Properties

Change it from ‘Disabled’ to ‘Automatic’

Run your Diablo 3 setup as administrator and it should quickly go through Updating Setup Files and bring you to an install screen. Congratulations, your game now (hopefully) works! If this solved your issue, spread it around.



Fix #2

Right click on the Diablo 3 setup file you downloaded via the Blizzard Downloader

Select Properties > Compatibility > Check Run this in Compatibility Mode for… > Choose Windows XP (Service Pack 3) (Note: Does not work on Vista.)

Right Click the Icon, Run as Administrator.



Fix #3

Delete your C:\ProgramData\Battle.net folder.

Delete your C:\ProgramData\Blizzard Entertainment\Battle.net Cache folder.

Run the Downloader again, as administrator, and see if it gets past the “Updating Setup Files” window. If not, see Fix #1.



Fix #4

Try and find the agent application in the battle.net folder (for example C:\Documents and Settings\All Users\Application Data\battle.net\Agent). Start the agent application manually and after that start Diablo III setup file in your Diablo-III-8370-enGB-Installer folder. Good luck!

Fix #4a

1. Run the diablo insall thing… let it get stuck.
2. Close it, and ctrl+alt+delete and end the “Agent” process.
3. Go to C/programdata/battle.net/agent and run the “Agent” executable
4. Run the diablo install thing
5. WAIT! it will get stuck for a min or so and then work




If this steps still do not work, like me, download this and overwrite your Battle.net folder with this.

Battle.net Folder



Then go to your installer and run it as administrator (windows XP sp 3 compatibility).

Go to internet explorer > internet options > connection > lan settings> untick Automatically Detect Settings, this will able you to download the remaining patches with no problems.

I'll post more fix soon!

1 comment:

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